0 0

Terms and Conditions

Welcome to FriendlyCity.com.au (the “Website”). Friendly City Pty Ltd also called "Friendly City Kids wear”, “Friendly City”, "we", "us" or “our” owns and operates this website. By using or accessing this site you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this site.

We may update the Terms and Conditions at any time without notice to you. The current terms are as set out in the “Terms and Conditions” section in the Website. The relevant applicable Terms and Conditions are those that are enforced at the time of delivery of your order. Please check this page regularly.

Third Party Content

This website may contain information from or hyperlinks to websites operated by third parties. As a result, there may be inaccurate information, typographical or other errors, programming bugs or computer viruses in this web site or its contents.  Friendly City provides such information and hyperlinks for your convenience only, but is not responsible for and does not endorse the content of any such information or website.  You use the information and links at your own risk.

Applicable Law

Friendly City operates this website from its Australian offices. These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of QLD, Australia and shall be subject to the non-exclusive jurisdiction of the courts of QLD, Australia. You agree to be responsible for compliance with applicable local laws if you access this website outside Australia.

Product Availability

You will need to register to order goods on FriendlyCity.com.au. You warrant that all information provided by you is accurate and up to date. You are responsible for updating your account promptly if any provided information changes.

Friendly City uses its best endeavours to ensure products ordered are available for delivery. However, you acknowledge that in some cases this is not possible and Friendly City reserves the right to refuse an order in the event that item ordered is out of stock or that you do not meet the eligibility criteria. Items in your shopping cart are not reserved and may be purchased by other customers.

Once you have placed an order you will receive an acknowledgement e-mail. This e-mail is not an acceptance of your order, just a confirmation that we have received it. The contract between you and Friendly City will be completed when we send you a confirmation e-mail that the goods have been dispatched to you.

If the item was paid but turned out to be unavailable, Friendly City will refund in full all amounts you paid in respect of such unavailable product. Friendly City cannot provide rainchecks for products ordered online, and where permitted by law reserves the right to limit the sale of products to reasonable or normal household usage quantities.


All products sold by Friendly City are covered by a standard guarantee against hidden defects, provided by Friendly City’s suppliers.

Electronic communication

When you use FriendlyCity.com.au or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by posting notices on the website or by email. You agree that all agreements, notices, disclosures and other communications that we send you electronically will satisfy any legal requirement that such communications be in writing and have been received by you.

Where you have given us consent, either at the point at which you register on FriendlyCity.com.au or later, once your member section is registered, our website may send sales emails or promotional emails to you.

You can anytime opt to discontinue receiving emails by going to member‘s account section or respond back with your wish.

Promotion codes and vouchers

Promotion codes are non-transferrable and must be redeemed by the date published. Only one promotion code can be used per order.


Friendly City provides this website and its contents on an "as is" basis, and makes no representation as to the accuracy, completeness, currency or reliability of the information contained on this website. Friendly City does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Friendly City does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The information contained on www. FriendlyCity.com.au is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Our maximum aggregate liability for any product supplied to you shall in no circumstances exceed the stated value of the product at the time of purchase, and we reserve the right to pay such amount to you in total satisfaction of any claim you may have against us.

Force Majeure

Friendly City is not liable for delays in performing any obligations under these terms and conditions caused by circumstances beyond our reasonable control including, but not limited to, catastrophes, fire, internal or external strike, wars, terrorists acts, internal or external breakdowns or failure, and, in general, any event not allowing orders to be processed properly. Friendly City will do their best to perform its obligations within a reasonable extension of time.

Copyright and Trademarks

Friendly City owns the website and, unless otherwise indicated, owns or is licensed to use all content and other material appearing on the website. The entire content of the site, including, but not limited to, text, design, graphics, interfaces or code and the selection and arrangements thereof is copyright 2016 of Friendly City Pty Ltd and may not be copied, used, published or disseminated in any way by any person, without the prior written permission of Friendly City.

All trademarks, service marks, and trade names are trademarks or registered trademarks of and are proprietary to Friendly City Pty Ltd or other respective owners that have granted Friendly City Pty Ltd the right and license to use such trademarks, service marks, and trade names.

The name of Friendly City, www. FriendlyCity.com.au , Friendly City Kids wear , Friendly City Pty Ltd or any of the above trademarks or logos (for example the orange and blue colour Friendly City kids wear with the logo city and sun) may not be used by others in any way without specific, written prior permission.