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Privacy Policy

Privacy Policy

Friendly City has created this privacy statement in order to demonstrate our company commitment to privacy. The following discloses our information gathering and dissemination practices for this website: FriendlyCity.com.au.

By using our site, you consent to our Privacy Policy.

What information is collected and how is it used?

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. We collect information about you to process your order and to provide you with the best possible service.
 We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

We will not e-mail you in the future unless you have given us your consent by signing up for our monthly newsletter and specials. We do not collect nor store your credit card details on our system and will never collect sensitive information about you without your explicit consent.

The information we hold about you will be accurate and up to date, and you can access this information by emailing us. Any inaccuracies we will either delete or correct promptly.


Throughout the use of the site, Friendly City will send cookies to your computer which uniquely identifies your browser. A cookie is a small data file that a website transfers to your Internet browser for identification purposes. The cookies that we use do not identify you individually. Instead, they identify your Internet browser. Friendly City uses cookies to improve the quality of its service and to track user trends and patterns. Information that may be stored in cookies may include your shopping cart items. Most Internet browsers are set to accept cookies. If you prefer not to receive them, you can adjust your browser to reject cookies, or to notify you when they are being used. There are also software products available that can manage cookies for you. Rejecting cookies can however limit the functionality of our Website.


Friendly City will not rent, sell or make available your personally identifiable information to other companies or individuals, without your consent. We may share such information in the following limited circumstances:

  • We have your consent.
  • Delivery companies.
  • We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.
  • Non- personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Third party or External links

Other companies or organisations may have links to their website on our Website. Friendly City is not responsible for how these other companies or organisations collect, use, disclose, or secure the information that you provide them. If you choose to access a third party website linked to our Website, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party website. However, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to the Privacy Policy

Friendly City may at our sole discretion edit this Privacy Policy because of changes in Internet technology or applicable legislation. Please ensure you check this Privacy Policy from time to time for such changes. Any changes or updates to our privacy practices will be updated through our website.

Complains, Questions or Suggestions

If you have questions or concerns or suggestions regarding this Privacy Policy or our privacy practices you can contact Friendly City at sales@friendlycity.com.au or by letter to Friendly City Pty Ltd, PO Box 2933, Nerang DC, QLD 4211.